Refund policy

At GLEAMRUSH, customer satisfaction is our priority. If you are not fully satisfied with your purchase, please review our return and refund policy below.

1. Return Eligibility

• Products can be returned within 7 days of delivery.
• Item must be unused, unwashed, and in original condition with all tags and packaging intact.
• Return request must include the order number and proof of purchase.

2. Non-Returnable Items

The following items are not eligible for return:

• Products purchased during sale / clearance offers
• Used, damaged, or washed items
• Products without original tags or packaging

3. Refund Policy

• Once the returned item is received and inspected, refund will be processed.
• Refund amount will be credited within 5–7 business days to the original payment method.
• In case of Cash on Delivery (COD) orders, refund will be processed via bank transfer / UPI.

4. Exchange Policy

• Size exchange is available subject to stock availability.
• Exchange request must be made within 7 days of delivery.

5. Damaged / Wrong Product

If you receive a damaged, defective, or wrong product:

• Contact us within 48 hours of delivery
• Share product photos and order details for quick resolution

6. Return Shipping

• If the return is due to a GleamRush (wrong/damaged item), return shipping will be free.
• For other returns, shipping charges may be deducted from the refund amount.

7. Cancellation Policy

• Orders can be cancelled before dispatch.
• Once shipped, cancellation is not possible.

8. Contact Us

For return/refund requests, contact our support team:

Email: support@gleamrush.com
Website: www.gleamrush.com